Kathleen White VP Health and Benefits Consulting, AON Hewitt
Kathleen is a consultant with over 25 years of experience bringing strategic solutions to her clients in a variety of industries. In her role, Kathleen has accountability to work with clients to develop and implement leading edge benefit strategies with a focus on consumerism, trend mitigation and employee engagement. Kathleen is tasked with marketing client benefit plans and negotiating on behalf of her clients to bring together value and best-in-class vendor services and solutions.
The session begins with a discussion on defining well-being in the framework of the employer using the Aon Employer annual survey to provide benchmark information around what employers are doing to create a culture of wellbeing in their organizations. We will do a deeper dive into the four components of health that go beyond the physical wellbeing and into the four pillars of an impactful well-being program to include Emotional, Social, Financial and Physical. What appeals to the different generations and how are they motivated? How are your peers designing their programs to increase productivity and have a positive influence on retention? Tackling the biggest challenge; the weight of the workforce, can provide the best value and outcomes for your employee population. Understanding trends and the shocking reality that by 2030 all 50 dates could have obesity rates exceeding 44% and how to influence change in your population to decrease disease caused by obesity.
The session opens with a deep dive into the different interventions and clinical management approaches around the shifting paradigm focusing on the subset of complex chronic care, simplification of access, and leveraging of primary care teams. We discuss how to measure vendor and provider performance and verify vendor accountabilities.
Next, the session moves to a discussion around the explosive growth of specialty drugs from a development, availability, and pricing perspective. We discuss ow complex drug treatments require site of care management with emphasis on the wide variance in cost across the site of care. Tips on designing a program for success are provided. The key takeaways of knowing your trend and spend, evaluating site of care options, taking advantage of patient assistance programs to reduce cost, and keeping a fresh and holistic view of Rx drug management opportunities are the basis of the discussion on Rx programs and specialty drugs.
The final portion of the session covers the delivery system with a focus accessing the best providers. A review of Patient Center Medical Homes and Accountable Care Organizations, and how these systems can benefit both the patient and the employer plan, optimizing the patent experience and cost structure for the plan sponsor. We discuss how to evaluate consumer transparency tools and the employer perspective on shifting to value based care and plan designs. I closing, an overview of the next steps around delivery system transformation will be reviewed which includes assessing the opportunity, implementing solutions, and measuring results.
